What sparked my attention to this topic is that I had a young lady come into my salon who had gone to a local salon in my area who claimed to specialize in natural hair. She was told that the only way they could trim her hair was to do a blowout and silk her out. She said she could smell her hair burning as the stylist went over each section. She straightened it 2 or 3 times. In the middle of her service she ask the stylist to stop. She paid her and went home to wash her hair out. The texture of her hair had changed and the front of her hair was almost completely straight. She came to my salon seeking repair for her damaged tresses.
First of all, all who claim to specialize in natural hair do not. Natural hair styling is not taught in hair school and if stylist has not taken continued education concerning natural hair, or worked for a salon who provides this training it's like grasping for straws. They are no more educated about Natural hair than the at-home stylist on Youtube. If a client only wears her hair in natural styles, to trim her hair I usually will do a blow out depending on the length of the hair to do a trim. I still use a leave-in conditioner and heat protectant on the hair during this process. If hair is extremely short or they are cutting remainder of their relaxer out, I usually trim/cut the hair wet still using a leaving conditioner on the hair.
Now lets get down to Ceramic Phusion (Straightening process for natural hair). Always use a leave-in conditioner and heat protectant as the foundation of the blowout. Parting hair in 1/4 inch sections, flat iron each section once. If stylist is having to go over section 2 or 3 time, he or she may need to invest in better equipment and/or work on their technique. This can cause heat damage. Hair has a memory. Once hair is trained, usually a blow out will automatically straighten the ends of hair. For my clients, I usually only straighten the roots, once their hair has been trained just in case they would like to revert back to their natural curl. I was not trained on this. I learned the hard way because, I like to go back and fourth between kinky curly and/or straight. Having suffered heat damage my self, I have found that this technique works. Heat damage is merely when the elasticity is lost. The hair becomes straight and limp. There is no way to repair this, the hair ( straight pieces) has to be cut out. I've had clients with heat damage and it was like they were transitioning all over again. When choosing a stylist research them and interview them as you were trying to hire them for a job, cause in actuality you are. If possible, read their online reviews and always do a consultation weather in person or on the phone. Find out what products and equipment that they use and do your own research on the information they have provided you. Your hair is your glory. Invest in it as you would anything else that is of importance to you. And remember, you get what you pay for.